I have worked with Nasser over a number of years in consumer direct markets, laterly and in particular financial services.
Nasser’s knowledge of the complex financial services market is second to none and I would have no hesitation recommending him.
I have known Nasser since 2006, when he first set up contact center operations in Manila. He has always been a supporter of the customer services in the Philippines as it offered improved costs and conversion compared Nasser’s operations in other locations.Nasser has unique ability to negotiate a tough deal but leave the other side thinking we also got a great deal.
His attention to detail and understanding are a tremendous benefit for all and not usual in such a senior executive. Nasser is a man who thrives on achievement and never satisfied with ordinary performance. Understands all aspects of the BPO sector as well as anyone.
In my capacity as Chairman of Findel PLC I had the pleasure of working with Nasser for over 15 years, and came to know him well. I have the highest regard for his business ability and the professional manner in which he conducts himself.
Nasser was recruited to head up our financial services department which was created to support our mail order division. He had overall responsibility for all aspects of that department, including credit control and risk management.
It is my pleasure to recommend Nasser whom I have known for almost 20 years having first worked together at Orange, where he was my line manager, responsible for Group Credit Strategy & Collections Management. He quickly demonstrated that he had a strong depth of subject matter expertise, combined with sound business and commercial acumen.
He set high standards and fundamentally believed in investing in people and became a great coach and mentor to me. Since our early collaboration Nasser has expanded his competencies and experience across several industry sectors and I believe that he is now one of the foremost experts in his field. Fundamentally, he is able to take this expertise and translate it into real business value.
Nasser brought fresh thinking and ideas to what was already a highly innovative organisation. He gets things done in a way that fosters enduring relationships, and is a great guy to work both for and with. I personally learnt a great deal from Nasser, and if you get the chance to work with him, you will enjoy it.
I have known Nasser personally and professionally for several years. He is a true business professional and has a solid understanding of all things business. He is also dynamic, shrewd and has a strong entrepreneurial sense. Furthermore, he is a genuinely loyal and trustworthy person which is something I value highly both in Nasser and in business generally.
I would have no hesitation in recommending NMC Galaxy to assist Retail Finance organisations.