I have known Nasser since 2006, when he first set up contact center operations in Manila. He has always been a supporter of the customer services in the Philippines as it offered improved costs and conversion compared Nasser’s operations in other locations.Nasser has unique ability to negotiate a tough deal but leave the other side thinking we also got a great deal.
His attention to detail and understanding are a tremendous benefit for all and not usual in such a senior executive. Nasser is a man who thrives on achievement and never satisfied with ordinary performance. Understands all aspects of the BPO sector as well as anyone.